Frequently Asked Questions

What models do you currently use at Noiric?

We currently use OpenAI's suite of models. We plan to expand our model offerings in the near-future.

How are models accessed within Noiric?

At the moment, we only offer access to those who already have an OpenAI subscription and an active OpenAI API key.

Do we store data from Excel and analysis requests?

No, we do not store any data from your requests. We process your data solely to send it to OpenAI and return the results. For added protection, configure your OpenAI subscription to avoid storing data. Go to Settings > Data Controls > Improve the Model for Everyone and set this option to "Off."

Why is Noirica better option than just uploading my Excel sheet to OpenAI directly?

There are two key reasons we outperform the standard ChatGPT functionality for Excel: 1) Performance and 2) Functionality.

This app was created out of frustration with the performance of LLMs in handling large datasets. Regardless of how specific a prompt is, models often drift during processing, grow "tired," produce incomplete results, or cascade errors to the point that the output is unusable. We believe the best way to use LLMs is by providing them with structured and concise prompts.

Additionally, LLMs are powerful tools with advanced functionalities that are inaccessible through the standard browser interface. By leveraging these capabilities, we create innovative ways to assemble and view your data, enabling new forms of data analytics that go beyond traditional methods.

How should I understand the confidence score outputs?

Confidence scores indicate the level of certainty the model has in its response based on the input context. However, it’s important to understand that confidence scores are not probabilities and should not be treated as such.

To illustrate how input context impacts confidence, consider assigning a task to a new intern. They might complete the task and present their work with great confidence. However, if they misunderstood the task, their confidence may not fully align with the quality of their output. Similarly, the model’s confidence depends heavily on receiving the proper context to ensure reliable results.

Do you offer additional analytics consulting services?

We are actively exploring additional consulting services to better understand and address your data challenges. These services also provide tailored advice on how to maximize the value of our tools. Contact us at contact@noiric.com for more information or a quote.